The National Retail Association has been monitoring the outbreak of COVID-19 (previously known as novel coronavirus) from the moment the story broke in January 2020. We are currently discussing the impacts of COVID-19 and ways to cushion the blow with all levels of government, and other related assocations. We have compiled resources from the Department of Health, guides on how to minimise the spread of the virus, and best practice for workplace health and safety for your employees and customers.
We exist to support YOUR business.
What do you need to know?
More than 7,600 cases of COVID-19 have now been confirmed across Australia with 3189 in New South Wales, 2159 in Victoria, 1067 in Queensland, 443 in South Australia, 611 in Western Australia, 228 in Tasmania, 108 in the Australian Capital Territory and 29 in the Northern Territory.
Of the confirmed cases in Australia, 104 have sadly died from COVID-19.
Further information regarding the epidemiology of cases in Australia is provided in the weekly epidemiology reports.
For questions about testing or the welfare of people with the virus, contact your state or territory health authority.
Across the world there have been more than 10,140,000 confirmed cases of COVID-19 and more than 503,000 deaths.
CAN I OPEN BACK UP?
Update July 1:
- Up to 20 visitors may visit another household at any one time.
- No more than 20 people are allowed to gather outside in a public place.
- There are no limitations to travelling within NSW, you may travel to regional NSW for a holiday.
- Up to 20 people may stay in a holiday home or holiday rental. More than 20 people can stay in a holiday home or holiday rental if they are all members of the same household.
- If you are visiting a national park camping ground you must book ahead.
- Where the activities involve more than 20 participants, the organiser must have a COVID-19 Safety Plan. Participants include players, people who are training, officials and spectators.
- The maximum number of people who may attend a funeral is the maximum number of people allowed on the premises, which is one person per 4 square metres.
- Places of public worship, funeral homes or crematoriums can have up to 50 attendees.
- Wedding services are no longer subject to separate limits, with the exception of a wedding at a place of residence, which can have the greater of 20 people or one person per 4 square metres of space.
What’s already allowed
- Employers must accommodate working from home if practical to do so
- Cafes, pubs, clubs, bars, casinos and distilleries must not exceed 50 customers per space and 20 people per group
- Food courts are now open to 50 patrons or less
- Lawn bowls only to be conduction with 20 people or less on the green
- Beauty services including nail salons, tattoo parlours and spas must not exceed 20 customer capacity
- Caravan and camping ground are open, but restrictions apply
- Community centres must not exceed the 1 person per 4 sqm limit and no more than 20 people can be in a group
- Aquariums, zoos and reptile parks may open with restrictions.
- Betting agencies may open with restrictions.
- Drive-in cinemas may open with no capacity limitation. Operators must have a COVID-19 Safety Plan.
- Amusement centres and entertainment facilities can reopen from 1 July with COVID-19 Safety Plans. Operators must follow the one person per 4 square metre rule.
- Amusement centres and other entertainment facilities are closed
- You can stay in hotels but holiday rentals have restrictions
- Markets with COVIDSafe plans can operate
- Auctions and open houses can resume with some restrictions
- Indoor sporting competitions with no more than 20 people
- Boat cruises and marine tours
- Indoor recreation facilities including squash, gyms, table tennis, health studios, bowling alleys
- Swimming pools with restrictions
- Major recreation facilities such as showgrounds and motor racing tracks are limited to 20 persons on the premises excluding workers. Food and drink premises within the facility are subject to the limitations and restrictions that otherwise apply.
COVIDSafe plans are available here
Update as of July 1, 2020
Due to the unprecedented spike in cases, Premier Daniel Andrews has announced lockdown measures in the following hotspot suburbs from 11:59pm July 1, 2020:
- 3012: Brooklyn, Kingsville, Maidstone, Tottenham, West Footscray
- 3021: Albanvale, Kealba, Kings Park, St Albans
- 3032: Ascot Vale, Highpoint City, Maribyrnong, Travancore
- 3038: Keilor Downs, Keilor Lodge, Taylors Lakes, Watergardens
- 3042: Airport West, Keilor Park, Niddrie
- 3046: Glenroy, Hadfield, Oak Park
- 3047: Broadmeadows, Dallas, Jacana
- 3055: Brunswick south, Brunswick west, Moonee vale, Moreland west
- 3060: Fawkner
- 3064: Craigieburn, Donnybrook, Mickelham, Roxburgh Park, Kalkallo
Residents in these hotspots can only leave their homes for 4 reasons:
- Shopping for food and supplies
- Care and caregiving
- Study and work – if you can’t do it from home
Businesses in these suburbs will once again need to have restricted services. Cafes and restaurants will only be allowed to be open for takeaway and delivery.
What’s already allowed:
- 5 visitors allowed per home, 10 people per public gathering
- Residents of care facilities, including aged care, can have up to two support visits for up to a total of two hours.
- Continue working from home
- Primary school and high school students have returned to face to face learning.
- University, TAFE and adult education students should continue to learn from home if you can.
- Restaurants, cafes and other hospitality businesses may resume dine-in services with up to 20 seated patrons per enclosed space.
- Cafes, pubs, bars, clubs and nightclubs can provide alcohol without a meal when seated.
- Limits on patrons are in place to comply with the density requirements allowed within a single space – one customer per four square metres.
- Libraries, including toy libraries, are permitted to open, with no more than 20 people allowed in each separate space, subject to the four square metre rule, in addition to those required to operate the library.
- Community facilities are permitted to open with no more than 20 people allowed in each separate space, subject to the four square metre rule, in addition to those required to operate the facility.
- You are able to stay in a holiday home or private residence.
- You are able to stay in tourist accommodation, including caravan parks and camping grounds.
- Tourist accommodation with shared and communal facilities such as kitchens and bathrooms will be open.
- The ski season will commence and accommodation in ski resorts will be open, subject to some restrictions.
- Indoor sport and recreation activities can resume and playcentres can open, with a maximum of 20 people per space, and with up to 10 people per group class.
- Indoor and outdoor swimming pools can have a maximum of 20 patrons. There is no limit on the number of people per lane in each pool.
- Change rooms and showers can open, and clubrooms at sport venues can have up to 20 people per indoor space.
- Contact sport training and competition can resume for people 18 years old or younger. Non-contact competitions can resume for all ages.
- The following places are open and may host up to 20 visitors per separate space: galleries, museums, national institutions and historic sites animal facilities (zoos, wildlife parks, petting zoos, aquariums, animal farms) outdoor amusement parks and outdoor arcades
- Victorians can shop and many retail stores are now open.
- Beauty therapy, tanning, waxing, nail salons, spas, tattoo parlours and massage parlours can open with up to 20 patrons.
- Retail betting premises including KENO facilities and TAB standalone facilities can open, with a maximum of 20 people in any one space
- Places of worship can open for private worship or small religious ceremonies for up to 20 people in each separate area.
- Up to 20 people, in addition to the celebrant and couple getting married, can attend a wedding.
- Up to 50 people can attend a funeral in addition to the person leading the funeral and other funeral staff.
- Religious ceremonies held in home are subject to the 5-person visitor rule
Update July 1, 2020
Premier Anastacia Palaszczuk announced the opening of the boarder from July 10th to everyone except people from Victoria, or those who have visited the state in the fortnight prior to their intended arrival.
People entering Queensland’s boarders will be required to fill out a declaration form. Lying on this form will incur a $4,000 fine.
From July 3
The restrictions will be lifted from 20 persons per space to 100. This includes:
- Private, non-commercial (e.g. home) gatherings of up to 100 with friends and family
- Weddings and funerals
- Maximum number of persons at museums, art galleries, libraries and historic sites determined by the one person per 4 square metre rule
- Sport, recreation and fitness organisations when following a COVID Safe Industry Plan
- resumption of activity including competition and physical contact is permitted on the field of play
- indoor sports facilities can open with one person per 4 square metres (off the field of play) and outdoor sports facilities can open with physical distancing (off the field of play).
For businesses the maximum number of customers allowed at any one time is determined by the 4 square metre rule. For smaller venues below 200 square metres, businesses can have one person per 2 square metres up to 50 persons at a time. The following businesses and areas may re-open with a COVID Safe Plan:
- casinos, gaming and gambling venues (including electronic gaming machines)
- non-therapeutic massage
- saunas and bathhouses
- food courts
- Office-based workers can return to their place of work
- Up to 25,000 spectators or 50% of capacity (whichever is the lesser) at Queensland’s Major Sports Facilities, with a COVID Safe Plan
- Concert venues, theatres and auditoriums can open and have up to 50% capacity or one person per 4 square metres (whichever is the greater), with a COVID Safe Plan
What’s already allowed:
Subject to the four square metre rule and social distancing, up to 20 people will be allowed to gather in:
- Restaurants, cafes, pubs, clubs, hotels and casinos allowed to offer dining-in (but no bars or gaming allowed to reopen);
- Indoor cinemas;
- Beauty therapy, nail salons, tanning, tattoo parlours and spas;
- Public spaces and lagoons;
- Non-contact indoor and outdoor community sport;
- Personal training;
- Gyms, health clubs and yoga studies;
- Indoor and outdoor pools and community sports clubs;
- Museums, art galleries, historic sites, outdoor amusement parks, zoos, arcades, concert venues, theatres, arenas and stadiums;
- Parks, playground equipment, skate parks and outdoor gyms;
- Hiking, camping and other recreational activities in national and skate parks;
- Places of worship and religious ceremonies;
- Open homes and auctions;
- Funerals will be able to have a maximum of 100 people;
- Recreational travel anywhere in Queensland
COVIDSafe plans are available here.
From June 27th 2020:
Western Australia’s COVID-19 restrictions have been relaxed even further, as WA’s roadmap is updated to complete the removal of all restrictions.
Due to the world-leading response to COVID in WA, Phase 4 started on Saturday, 27 June (11.59pm Friday, 26 June) and has resulted in:
- all existing gathering limits and the 100/300 rule removed
- gathering limits only determined by WA’s reduced 2 square metre rule
- the 2 square metre rule will only include staff at venues that hold more than 500 patrons
- removal of seated service requirements at food businesses and licensed premises
- no requirement to maintain patron register at food businesses and licensed premises
- alcohol can be served as part of unseated service arrangements
- all events permitted except for large scale, multi-stage music festivals
- unseated performances permitted at venues such as concert halls, live music venues, bars, pubs and nightclubs
- gyms operating unstaffed, but regular cleaning must be maintained
- the casino gaming floor reopening under agreed temporary restrictions.
People can now return to work, but must speak with their employer if they feel uncomfortable doing so.
For WA’s major sport and entertainment venues, a 50 per cent capacity rule will apply. Therefore, under Phase 4 the temporary capacity of Optus Stadium will be 30,633 for sport events (35,000 for concerts), HBF Park can hold 10,150 (16,500 for concerts), RAC Arena can hold 7150 (8250 for concerts).
Depending on infection rates locally, Phase 5 is planned to be introduced on Saturday, 18 July (effective from 11.59pm Friday, 17 July) and will result in the removal of the 2 square metre rule.
It is also expected to see the removal of all gathering restrictions, other COVID-related rules introduced by the WA Government, and the 50 per cent capacity limit for major venues.
Phase 6 was going to include the removal of WA’s hard border with the rest of the country and travel restrictions currently in place for remote Aboriginal communities.
A tentative date for the removal of WA’s hard border was planned to be included as part of Phase 6, however, this was put on hold due to the rapidly evolving situation in Victoria.
When an indicative date is set in the future, it will be contingent on locally acquired infection rates in the eastern states.
The WA hard border will only be removed when the WA Chief Health Officer is confident the spread of infection is controlled in the eastern states.
COVIDSafe plans are available here.
Update July 1, 2020
The Premier has announced the government has scrapped its plan to reopen its border with Victoria on July 20 after the surge of cases on Victoria. Interstate travelers from Queensland, Northern Territory, New South Wales and Western Australia will be accepted. A Cross Border Travel Registration form needs to be filled out by all travelers entering the state.
What’s already allowed:
From June 29, social distancing restrictions have been eased to one person per two square metres. There is no maximum limit on gatherings.
COVID Safe Plans will continue to be required for defined public activities. An approved COVID Management Plan will be required for some activities, including large public gatherings. Most activities/business will be permitted including those previously not allowed including:
- Food courts (on-site consumption)
- Gaming rooms/facilities in pubs and clubs
- Contact indoor sport (competition)
- Standing hospitality
- Nightclubs and music festivals
- Spas, saunas and bathing
- Indoor play centres, amusement arcades, amusement parks
Links to COVIDSafe plans can be found here.
Update July 1, 2020
In light of the resurgence of cases in Victoria, the government is discouraging Canberrans to reconsider any travel plans to Victoria.
Stage 3 restrictions will come into effect 10 July 2020. The one person per four square metres will still be in effect, but larger gatherings will be allowed including the following businesses and activities;
- Return to full-contact competition for all sports
- Food courts (dine-in)
- Saunas and bathhouses
- Steam-based beauty services
- Strip clubs, brothels, escort agencies.
For further consideration:
- Larger crowds for professional sport and entertainment venues
- Casinos/gambling and gaming venues y Universities/CIT and other vocational training providers to increase face-to-face learning where possible
- Gradual return to work.
What’s already allowed:
1 person per 4sqm is still required, but the maximum number of persons is now lifted to 100 for the following:
- All public gatherings will be set at one person per 4 square metres for each indoor and outdoor space (including staff, trainers and spectators).
- For the hospitality sector (cafés, restaurants, bars, pubs and clubs) gatherings will be set at 100 patrons for each indoor or outdoor space, or one person per 4 square metres, whichever is lesser. This limit excludes staff.
- Cinemas and movie theatres
- Open air drive-in cinemas (max. 100 vehicles)
- Indoor amusement centres, arcades, outdoor and indoor play centres; and
- Betting agencies.
- Gyms, health clubs, fitness or wellness centres, yoga, barre, pilates and spin facilities, boot camps and personal training
- Swimming pools
- Community sport and organised sporting activities
- Outdoor amusements and attractions
- Dance classes
- Choirs, bands and orchestras
- Weddings and funerals
- Personal services (beauty and nail salons, tattoo and body modification, tanning, waxing, spa and massage parlours)
- community and youth centres
- Caravan parks, campgrounds and camp sites; and
- Places of worship and religious ceremonies.
Further ease of measures for galleries, museums, national institutions, historic sites and libraries to allow for:
- One person per 4 square metres throughout the venue
- Organised tour groups of up to 20 people (excluding staff).
Links to COVIDSafe Plans can be found here.
Update July 1, 2020
Borders will reopen July 24th, 2020 but this will be pushed back if at the discretion of health advice.
What’s already allowed:
- The maximum density is one person per two sqm
- Gatherings of 20 in one household
- 250 people indoors (undivided space)
- 500 people outdoors
Limits do not apply to the following:
- Airports and premises used for public or commercial transport.
- Medical or health service facilities, including veterinary facilities
- Disability or aged care facilities
- Prisons, correctional facilities, youth justice centres
- Courts or tribunals
- Schools, universities, education institutions, childcare facilities, child and family centres
- Premises that deliver services and support to disadvantaged community members
- Indoor and outdoor spaces where people are transiting through
- Emergency services.
Businesses can now open:
- Indoor amusement parks, play centres, arcades
- Saunas, spa baths, flotation tanks and bath houses
- Garage sales, car boot sales, second-hand goods sales
- Strip clubs
- Casinos and gaming venues
- Indoor zoos (in addition to predominately outdoor zoos)
- Markets and food vans at markets
- Provision of services to a person by a sex worker, within the meaning of the Sex Industry Offences Act 2005
- Food courts (now includes dine-in)
- Night clubs (for seated service of alcohol only).
Patrons must be seated in premises where alcohol is sold, meaning activities that are not seated are not permitted.
Sports and gyms
The 250 people indoor / 500 people outdoor limit will apply.
Sporting activities permitted based on Level C of the AIS Framework for Rebooting Sport, meaning the following are permitted:
- full contact training
- full competition sport (contact and non-contact)
- sharing of equipment when necessary
- use of change rooms and other shared facilities.
Larger teams should consider maintaining some small group separation at training and non-essential social gatherings should be limited. Gyms and sporting facilities must have at least one staff member or other authorized person on premises during opening hours.
COVIDSafe frameworks can be found here.
Update July 1, 2020
People entering the state are required to complete self-quarantine. Interstate travelers will no longer need to quarantine from 17th July. Border arrival forms will still need to be filled out.
What's already allowed:
Social distancing has been eased to 1.5 metres between persons and there are no limits to the number of people per gathering. Territorians can do activities that can be done within a two-hour limit:
- Visiting a park, camping, golf, fishing and swimming;
- Restaurants, cafes, bars and RSL club open for people who purchase food;
- Food can be served in shopping centre food courts;
- Non-contact sports has resumed, with indoor activities allowed under a two-hour time limit;
- Beauty salons, gyms, libraries and places of religious worship; and
- Art galleries, museums, public memorials, public historic sites, zoos and wildlife facilities are open.
What’s also allowed:
- Operate all licensed gaming activities including a TAB.
- Resume officiating, participating and supporting the playing of team sports such as football, basketball, soccer and netball.
- Attend any cinema or theatre, concert hall, music hall, dance hall, nightclub or any other similar entertainment venue in approved configuration.
- Attend an amusement venue.
- Attend a bar without food being consumed.
- For cafes and restaurants serving food, groups of customers should be seated 1.5 metres apart, with up to 10 people per table
- Operate and access all previously restricted services at a place that provides beauty therapy and/or cosmetic services including facial care.
- Operate and access all previously restricted services at a place that provides tattooing or body art such as branding and piercing.
- Attend an amusement park, community centre, recreation centre or play centre.
- Attend an arena, stadium, sporting facility including community and sporting competitions with spectators in approved seating configuration. However, if above 500 people the event requires a separately approved COVID-19 Safety Plan.
- All businesses, facilities and services previously restricted can now resume ensuring adherence to key principles.
Large events will be approved on a case-by-case basis. Guidelines and checklists can be found here
The Government is acting to cushion the blow from the coronavirus for businesses and households to help them get through to the other side of the crisis as the world deals with the significant challenges posed by its spread.
Below are quick links to the measures available to small and medium businesses, sole traders and households under the $189 billion economic support package announced by the Prime Minister:
Business.gov.au support line: 13 28 46 (open 7 days per week, 7am-11pm AEST).
Small or medium business with reduced cash flow? Here’s how you can boost your cash flow.
Is your business financially distressed? This is what's available to support you.
Assisting the economic recovery Here’s how you can begin to regrow.
Employ an apprentice or trainee? This support is for you.
Are you a sole trader that has lost business? This is what support is available for you and your business.
Household finances hit by reduced work? Here’s how you can work through your family budget and Payments to support households.
On Friday 20 March 2020, the Australian Banking Association revealed that all small businesses hit by the COVID-19 pandemic will be able to access a six-month deferral of all loan repayments.
This package will apply to more than $100bn of existing small business loans and could put up to $8b back into the pockets of small businesses.
Interest will accrue during a deferment period, which means the interest is added to the loan amount at the end of the deferment period. Usually you would have two options to catch up on the repayment that were put on hold, the first is to increase your repayments to ensure the loan is repaid within the original term. The second is to extend the loan term by the amount of the deferral period.
There are a few lenders that will apply the deferral to eligible business and equipment loans automatically and you will need to opt out if you would like to continue making your repayments. There are other lenders that you will need to contact to discuss the options available to you.
To read more about the Small Business Loan Deferral, click here.
For contact details of the banks hardship departments please, click here.
For small business relief and information on what banks are doing for retailers, click here.
Under the JobKeeper Payment, businesses impacted by the Coronavirus will be able to access a subsidy from the Government to continue paying their employees. Affected employers will be able to claim a fortnightly payment of $1,500 per eligible employee from 30 March 2020, for a maximum period of 6 months.
The Australian Government is supporting Australian businesses to manage cash flow challenges and retain employees. Assistance includes cash flow support to businesses and temporary measures to provide relief for financially distressed businesses.
- Boosting cash flow for employers
- Temporary relief for financially distressed businesses
- Increasing the instant asset write-off
- Backing business investment
- Supporting apprentices and trainees
Boosting cash flow for employers
The Government is enhancing the Boosting Cash Flow for Employers measure it announced on 12 March 2020. The Government is providing up to $100,000 to eligible small and medium-sized businesses, and not for-profits (NFPs) that employ people, with a minimum payment of $20,000. These payments will help businesses and NFPs with their cash flow so they can keep operating, pay their rent, electricity and other bills and retain staff.
This measure will benefit around 690,000 businesses employing around 7.8 million people, and around 30,000 NFPs (including charities).
Small and medium-sized business entities with aggregated annual turnover under $50 million and that employ workers are eligible. NFPs, including charities, with aggregated annual turnover under $50 million and that employ workers will now also be eligible. This will support employment at a time where NFPs are facing increasing demand for services.
Under the enhanced scheme, employers will receive a payment equal to 100 per cent of their salary and wages withheld (up from 50 per cent), with the maximum payment being increased from $25,000 to $50,000. In addition, the minimum payment is being increased from $2,000 to $10,000.
An additional payment is also being introduced in the July – October 2020 period. Eligible entities will receive an additional payment equal to the total of all of the Boosting Cash Flow for Employers payments they have received. This means that eligible entities will receive at least $20,000 up to a total of $100,000 under both payments.
Temporary relief for financially distressed businesses
The economic impacts of the Coronavirus and health measures to prevent its spread could see many otherwise profitable and viable businesses temporarily face financial distress. It is important that these businesses have a safety net to make sure that when the crisis has passed they can resume normal business operations. One element of that safety net is to lessen the threat of actions that could unnecessarily push them into insolvency and force the winding up of the business.
The Government is temporarily increasing the threshold at which creditors can issue a statutory demand on a company and the time companies have to respond to statutory demands they receive. The package also includes temporary relief for directors from any personal liability for trading while insolvent, and providing temporary flexibility in the Corporations Act 2001 to provide temporary and targeted relief from provisions of the Act to deal with unforeseen events that arise as a result of the Coronavirus health crisis.
The ATO will tailor solutions for owners or directors of business that are currently struggling due to the Coronavirus, including temporary reduction of payments or deferrals, or withholding enforcement actions including Director Penalty Notices and wind-ups.
Increasing the instant asset write-off
The Government is increasing the instant asset write-off threshold from $30,000 to $150,000 and expanding access to include businesses with aggregated annual turnover of less than $500 million (up from $50 million) until 30 June 2020. In 2017-18 there were more than 360,000 businesses that benefited from the current instant asset write-off, claiming deductions to the value of over $4 billion. This measure will support over 3.5 million businesses (over 99 per cent of businesses) employing more than 9.7 million employees.
Backing business investment
The Government is introducing a time limited 15 month investment incentive (through to 30 June 2021) to support business investment and economic growth over the short term, by accelerating depreciation deductions. Businesses with a turnover of less than $500 million will be able to deduct 50 per cent of the cost of an eligible asset on installation, with existing depreciation rules applying to the balance of the asset’s cost. This measure will support business investment and is estimated to lower taxes paid by Australian businesses by $6.7 billion over the next two years. This measure will support over 3.5 million businesses (over 99 per cent of businesses) employing more than 9.7 million employees.
Supporting apprentices and trainees
The Government is supporting small business to retain their apprentices and trainees. Eligible employers can apply for a wage subsidy of 50 per cent of the apprentice’s or trainee’s wage for 9 months from 1 January 2020 to 30 September 2020. Where a small business is not able to retain an apprentice, the subsidy will be available to a new employer that employs that apprentice. Employers will be reimbursed up to a maximum of $21,000 per eligible apprentice or trainee ($7,000 per quarter).
Support will also be provided to the National Apprentice Employment Network, the peak national body representing Group Training Organisations, to co-ordinate the re-employment of displaced apprentices and trainees throughout their network of host employers across Australia.
This measure will support up to 70,000 small businesses, employing around 117,000 apprentices.
Support for Coronavirus-affected regions and communities
The Government will set aside $1 billion to support regions most significantly affected by the Coronavirus outbreak. These funds will be available to assist during the outbreak and the recovery. In addition, the Government is assisting our airline industry by providing relief from a number of taxes and Government charges estimated to total up to $715 million.
Coronavirus Business Liaison Unit
A Coronavirus Business Liaison Unit has been established within The Treasury to engage with business on a regular basis and provide updates to government on crucial issues.
Support for immediate cash flow needs for SMEs
Under the Coronavirus SME Guarantee Scheme, the Government will provide a guarantee of 50 per cent to SME lenders to support new short-term unsecured loans to SMEs. The Scheme will guarantee up to $40 billion of new lending. This will provide businesses with funding to meet cash flow needs, by further enhancing lenders’ willingness and ability to provide credit. This will assist otherwise viable businesses across the economy who are facing significant challenges due to disrupted cash flow to meet existing obligations.
Quick and efficient access to credit for small business
The Government is cutting red tape by providing a temporary exemption from responsible lending obligations for lenders providing credit to existing small business customers. This reform will help small businesses get access to credit quickly and efficiently.
Reserve Bank of Australia – Supporting the flow and reducing the cost of credit
The Reserve Bank of Australia (RBA) announced a package on 19 March 2020 that will put downward pressure on borrowing costs for households and businesses. This will help mitigate the adverse consequences of the Coronavirus on businesses and support their day-to-day trading operations. The RBA is supporting small businesses as a particular priority.
The RBA announced a term funding facility for the banking system. Banks will have access to at least $90 billion in funding at a fixed interest rate of 0.25 per cent. This will reinforce the benefits of a low cash rate by reducing funding costs for banks, which in turn will help reduce interest rates for borrowers. To encourage lending to businesses, the facility offers additional low-cost funding to banks if they expand their business lending, with particular incentives applying to new loans to SMEs.
In addition, the RBA announced a further easing in monetary policy by reducing the cash rate to 0.25 per cent. It is also extending and complementing the interest rate cut by taking active steps to target a 0.25 per cent yield on 3-year Australian Government Securities.
Coronavirus SME Guarantee Scheme - supporting the flow of credit
The Coronavirus Small and Medium Enterprises (SME) Guarantee Scheme will support up to $40 billion of lending to SMEs.
Under the Scheme, the Government will guarantee 50 per cent of new loans issued by eligible lenders to SMEs.
The Scheme will enhance lenders’ willingness and ability to provide credit, supporting many otherwise viable SMEs to access vital additional funding to get through the impact of Coronavirus.
The Scheme will be available for new loans made by participating lenders until 30 September 2020.
Information for small and medium businesses
The Coronavirus SME Guarantee Scheme will provide small and medium sized business with timely access to working capital to help them get through the impact of the Coronavirus.
The Government will provide eligible lenders with a guarantee for loans with the following terms:
- SMEs, including sole traders, with a turnover of up to $50 million.
- Maximum total size of loans of $250,000 per borrower.
- Loans will be up to three years, with an initial six month repayment holiday.
- Unsecured finance, meaning that borrowers will not have to provide an asset as security for the loan.
The decision on whether to extend credit, and management of the loan, will remain with the lender. However, the Government expects that lenders will look through the cycle to sensibly take into account the uncertainty of the current economic conditions when determining whether credit should be extended.
As part of the loan products available, the Government will encourage lenders to provide facilities to SMEs that only have to be drawn if needed by the SME. This will mean that the SME would only incur interest on the amount they draw down. If they do not draw down any funds from the facility, no interest will be charged, but they will retain the flexibility to draw down funds should the need arise.
SMEs interested in the Coronavirus SME Guarantee Scheme should approach their financial institution for more information. Treasury is urgently working with banks and other eligible lenders to ensure loans are available as soon as possible. While the scheme officially commences from April 2020, your bank or other lenders may be able to provide credit sooner, and still benefit from the guarantee.
Helpline for businesses
Operations at the business.gov.au 13 28 46 Contact Centre will increase from five days per week to seven days per week, and provide additional hours of support outside standard operating hours for the first month, answering calls from 7am to 11pm AEST.
Stage 3 package
$10,000 grants for struggling small business
To be eligible, businesses will need to:
- Have between 1-19 employees and a turnover of more than $75,000;
- A payroll below the NSW Government 2019-20 payroll tax threshold of $900,000;
- Have an Australian Business Number as at 1 March 2020, be based in NSW and employ staff as at 1 March 2020;
- Be highly impacted by the Public Health (COVID-19 Restrictions on Gathering and Movement) Order 2020 issued on 30 March 2020;
- Use the funding for unavoidable business costs such as utilities, overheads, legal costs and financial advice;
- Provide appropriate documentation upon application.
Applications for a small business grant of up to $10,000 will be available through Service NSW within a fortnight and remain open until 1 June 2020.
Stage 2 package
Keeping people in jobs and helping businesses stay afloat
- the creation of a $1 billion Working for NSW fund to sustain business, create new jobs and retrain employees. The fund is already being put in to action with 1000 new staff for Service NSW announced this week to be funded by the program. The Working for NSW fund will comprise $750 million in new funding and $250 million announced last week for additional cleaning services
- deferral of payroll tax for business with payrolls over $10 million for six months (up to $4 billion deferred). Businesses with payrolls of $10 million or less received a three-month waiver on payroll tax in the first package. These businesses will now get an additional three month deferral as well
- deferral of gaming tax for clubs, pubs and hotels, and lotteries tax for six months, conditional on these funds being used to retain staff. This improves liquidity and helps these businesses stay afloat
- deferral of the parking space levy for six months
- deferral of rents for six months for commercial tenants with less than 20 employees in all Government-owned properties.
Helping the most vulnerable
- $34 million boost in funding to prevent homelessness
- $30 million to boost the Energy Accounts Payments Assistance scheme
- $10 million to support charities and $6 million additional funding for Lifeline’s operations in NSW.
Stage 1 package
Business support and jobs
- $450 million for the waiver of payroll tax for businesses with payrolls of up to $10 million for three months (the rest of 2019-20). This means these businesses will save a quarter of their annual payroll tax bill in 2019-20
- $56 million to bring forward the next round of payroll tax cuts by raising the threshold limit to $1 million in 2020-21
- $80 million to waive a range of fees and charges for small businesses including bars, cafes, restaurants and tradies
- $250 million to employ additional cleaners of public infrastructure such as transport assets, schools and other public buildings
- more than $250 million to bring forward maintenance on public assets including social housing and crown land fencing
- $500 million to bring forward capital works and maintenance.
Economic Survival Package
- Full payroll tax refunds for the 2019-20 financial year to small and medium-sized businesses with a payroll of less than $3 million. Payments will start flowing the week commencing Monday, 30 March 2020 and will save eligible business up to $113,975 a year, with businesses saving an average of $23,000. These businesses employ around 400,000 workers. This assistance is a refund, not a loan.
- Payroll tax deferments for the first three months of the 2020-21 financial year to small and medium-sized businesses until 1 January 2021.
- Liquor licence fees waived for 2020. Businesses that have already paid will be reimbursed.
- Landowners that have at least one non-residential property and total taxable landholdings below $1 million have the option of deferring their 2020 land tax payment until after 31 December 2020.
- Commercial tenants in government buildings can apply for rent relief and 2020 land tax payments will be deferred for eligible small businesses.
- Government to pay all outstanding supplier invoices within five business days of 21 March 2020.
- The 2020-21 Victorian Budget to be deferred in line with all other Australian Governments and agreed by National Cabinet.
Grants for small business
Small businesses that have been highly impacted by shutdown restrictions can now apply for a one-off $10,000 grant from the Victorian Government's Business Support Fund.
Applications are open until 1 June 2020.
Grants can be used towards business costs such as rent, utilities and salaries, and activities to support business continuity planning, such as seeking financial and legal advice.
Business Support Fund
The $500 million fund will support the hardest hit sectors, including hospitality, tourism, accommodation, arts and entertainment, and retail.
To register your interest in receiving more details of the program please provide your contact information here.
Working for Victoria Fund
The $500 million fund help workers who have lost their jobs find new opportunities, including work cleaning public infrastructure or delivering food – providing vital contributions to the state’s response to the pandemic and affording those Victorians security when its needed most.
The Government will also facilitate job matching to help Victorians find short-term or casual roles.
The Victorian Government will work with the Victorian Council of Social Services and Victorian Trades Hall Council.
To register your interest in receiving more details of the program please provide your contact information here.
$4 billion COVID-19 package to support Queenslanders' health, jobs and businesses
$2.5 billion for workers and industry
The worker and industry support package includes:
- Up to $500 million to assist workers who lose their job or income with retraining, job-matching and other help to transition into jobs in the industries that are vital to get Queensland through this crisis – such as health care, agriculture, food production, transport, cleaning and mining.
Payroll Tax Relief
- Immediate payroll tax refunds of $740 million for COVID-19 affected businesses
- A payroll tax holiday and deferral until the end of 2020 for eligible businesses
Small and medium businesses
All small and medium businesses (payroll up to $6.5M) in Queensland will be eligible for:
- A two-month refund of payroll tax, giving an average of nearly $9,000 cash
- A three-month payroll tax holiday, saving an average of $13,360
In addition, they will be eligible to defer all payroll tax payments for the rest of 2020.
Larger businesses (payroll over $6.5M) affected by COVID-19 will also be eligible for the two-month payroll tax refund and have their deferral extended for all of 2020.
All this means no Queensland business impacted by COVID-19 will have to make a payroll tax payment this year.
Industry Support Package
- The Industry Support Package will assist large businesses through this period to ensure they will be able to scale up and service the community when economic activity improves.
- For futher detail on the Industry Support Package email COVID19ISP@treasury.qld.gov.au
Other support for business
- Relief for businesses renting government premises.
- $500 rebate on electricity bills for all Queensland small and medium sized businesses that consume less then 100,000 kilowatt hours. This will be automatically applied to electricity bills.
- Liquor licensing fees waived for business impacted by enforced safety industry shutdowns.
$300 million for households
- $200 rebate for all 2.1 million Queensland households (including the $50 Asset Ownership Dividend already announced) to offset the cost of water and electricity bills.
- Automatically applied through household electricity bills.
$1.2 billion for health
This funding boost will increase the capacity of Queensland's health system to confront COVID-19. This includes the expansion of:
- fever clinics
- emergency department capacity
- acute care services
- regional aeromedical services for our remote communities.
Immediate Industry Recovery Package
An Immediate Industry Recovery Package, valued at $27.25 million, will assist local government, business and industry with resilience and recovery strategies to deal with and mitigate impacts of COVID-19 (coronavirus).
The package includes targeted financial support and advice; promotes Queensland locally and abroad through marketing and media activities; and provides counselling and support to businesses and students.
The package will help sustain jobs and businesses while work continues to contain the coronavirus.
Economic functional recovery group (EFRG)
The EFRG coordinates the economic recovery activities for the Queensland Government. This group works with the affected industry groups and makes sure that responses meet the real needs of businesses.
The Worker Transition Scheme and rapid response provides a suite of information and support services to workers who may find themselves without work as a result of business closures or redundancy programs.
$100 million allocated to Small Business Adaption Grants - applications open soon
Queensland small businesses can now apply for grant of up to $10,000 under a new $100 million package to help them counter the impact of COVID-19. The new Small Business Adaption Grants will assist businesses impacted by COVID-19 to be more resilient and recover. Keep an eye on business.qld.gov.au for further updates, as applications will soon be open
Second stage $1 billion stimulus
Small and medium-sized business assistance
- Electricity bills for around 95,000 small businesses will be reduced, with a one-off $2,500 credit available for Synergy and Horizon Power customers that consume less than 50 megawatt hours (MWh) per annum. The credit is available for current customers (as of March 31, 2020) and will be allocated from May 1, 2020 to reduce current and future electricity bills. The measure will provide some $236.8 million in relief to businesses such as cafes, delis, restaurants, beauticians and small retail stores that have been heavily impacted by recent trading restrictions to contain COVID-19.
- Payroll tax will be waived for a four-month period between March 1, 2020 to June 30, 2020 for small-to-medium sized businesses with Australia-wide annual wages of less than $7.5 million in 2019-20. This will deliver around $165 million in relief to around 10,700 businesses that will not be required to pay payroll tax for this period. The payroll tax waiver announced today replaces the payroll tax deferral already announced for particular small-to-medium sized businesses.
- $100.4 million has been allocated to waive a wide range of licence fees for small and medium‑sized businesses in COVID-19 impacted industries for the next 12 months. This includes licences for building services, plumbers and electricians; tourism businesses operating in national and marine parks; boat registration and mooring fees for tourism operators and commercial fishers; commercial fisheries licences; taxi booking service authorisation fees; settlement agent licence fees; and other statutory planning fees. Liquor licence renewal fees for 2020 will be waived and refunds provided for businesses that have already paid, benefitting around 5,500 businesses with a liquor licence.
- Businesses impacted by COVID-19 can also apply for an interest-free payment arrangement and for late payment penalties to be waived for payroll tax, transfer duty, landholder duty, vehicle licence duty or land tax.
- No small businesses facing financial difficulty due to COVID-19 will face power or water disconnections due to late payments. In addition, no interest will be charged on deferred bill payments. For electricity, this will apply to Synergy and Horizon Power customers who consume 50MWh or less.
$607 million stimulus
The WA State Government announced a $607 million stimulus package to support WA households, pensioners and small businesses in the wake of COVID-19. The package includes:
- A freeze will be placed on household fees and charges, including electricity, water, motor vehicle charges, the emergency services levy and public transport fares.
- An allocation of $402 million in the 2020-21 Budget will go towards paying for the freeze.
- $91 million allocated to double the Energy Assistance Package (EAP) in 2020-21 to provide additional support to vulnerable Western Australians. The payment will increase from $300 to $600 for eligible concession card-holders.
- $114 million in measures to support Western Australian small and medium businesses.
- Payroll tax paying businesses with a payroll between $1 million and $4 million will receive a one-off grant of $17,500
- $1 million payroll tax threshold brought forward by six months to 1 July, 2020
- Small and medium sized businesses affected by COVID-19 can now apply to defer payment of their 2019-20 payroll tax until July 21, 2020
Further information on how to apply for a payroll tax deferral is available on the Department of Finance website at http://www.wa.gov.au/organisation/department-of-finance
$10,000 emergency cash grants for small businesses impacted by COVID-19
For more information* and to register your interest businesses are urged to visit:
Applications for the grant will open shortly and be available until June 1, 2020.
To be eligible for the one-off $10,000 emergency cash grants, a business must:
- Employ people in South Australia
- Have turnover of more than $75,000
- Have payroll of less than $1.5 million, and not entitled to a payroll tax waiver under COVID19 support measures introduced by the State Government
- Have an ABN and were carrying on the operation of a business in SA on March 1, 2020
- Have been subject to closure or highly impacted by COVID-19 related restrictions^
- Use the funds to support activities related to the operation of the business
- Apply by June 1, 2020
$1 billion stimulus package
Payroll tax relief (Up to $60 million of savings to business)
- 6-month waiver for all businesses with an annual payroll (grouped) up to $4 million
- Eligible businesses won’t have to pay any payroll tax from April to September
- This measure is expected to assist up to 2,400 businesses and save them up to $84,000 over the six months (average saving $25,000)
- Employers with grouped annual wages above $4 million able to defer payroll tax payments for 6 months on demonstration of significant impacts on cash flow of coronavirus
- Around 4,300 businesses will be able to access this payroll deferral and is expected to increase overall cash flow by around $580 million.
Land tax relief (Up to $13 million in additional savings)
- From July, the Government’s significant land tax reforms will kick in, delivering $189m in savings to investors and landlords over the next three years.
- Under the new measures, individuals and businesses with outstanding quarterly bills for 2019-20 able to defer payments for 6 months (up to 28,000 private land tax ownerships will benefit)
- For 2020-21 Land Tax Transition Fund relief will be increased from 50% to 100% based on existing relief criteria guidelines – saving some investors up to $50,000
Fees and Charges
- Waiver of liquor licence fees for 2020-21 for those hotels, restaurants, cafes and clubs forced to close as a result of new social distancing restrictions
$300 million Business and Jobs Support Fund
- A fund to support individual businesses and industry sectors directly affected by coronavirus, and face potential collapse – and the loss of thousands of jobs – as a result
$250 million Community and Jobs Fund
- A fund to support community organisations, sporting, arts and recreational bodies, non-profit organisations as well as some industry sectors whose operations have been impacted by the coronavirus
- Will also help with training of South Australians seeking new skills and employment and to assist organisations meet increased demand for services including emergency relief.
Cost of Living Concessions (An estimated additional benefit of about $30 million)
- A once-off boost of $500 and bring forward the 2020-21 ‘Cost of Living Concession’ for households who are receiving the Centrelink JobSeeker Payment, assisting those who are unemployed or lose their jobs as a result of the coronavirus restrictions.
- For eligible homeowners, their 2020-21 payment of $215.10 will now become $715.10. Eligible tenants will receive $607.60.
Access to accrued leave for public sector workforce
- If a public servant has a family member who has lost their job and moved onto Commonwealth benefits, they will be able to receive their accrued leave down to a limit of 2 retained weeks (annual and long service leave)
For more information, and how to apply to the Funds, please email:
$137 million Economic Survival Package
Business Liason Team
A business liaison phone line has been created to assist businesses understand the support available to them through the ACT Economic Survival Package and practical advice for businesses operating through changed arrangements due to COVID-19.
The number businesses can call is: 6205 0900
Canberra Business Advice and Support Service
Small businesses impacted by the recent extreme events in our community, including the recent bushfire and health emergencies, can now access the Canberra Business Advice and Support Service.
The service supports small businesses to address the impact of recent events on their business and provide one-on-one business management advice. Business owners can receive up to four hours of fully subsidised, tailored advice and access online business development resources.
You can make a booking with this service by calling 6297 3121. The office is located with the Canberra Business Chamber at Level 3, 243 Northbourne Ave, Canberra ACT.
Six month waiver of payroll tax
Hospitality (cafes, pubs, hotels, clubs and restaurants), creative arts and entertainment industries will receive a six-month waiver of payroll tax from March to August 2020.
Businesses will need to complete a simple online application form to confirm their eligibility by visiting the ACT Revenue Office website (available soon) at: www.revenue.act.gov.au
- For those who lodge their payroll tax return monthly, the first waiver will be applied to the March payroll tax return, which is usually payable by 7 April.
- For those who lodge their payroll tax return annually, the waiver will be applied to their account when their return is received at the end of the 2019-20 financial year.
Payroll tax deferral
All ACT businesses with Group Australia-wide wages of up to $10 million can defer their 2020-21 payroll tax, interest free until 1 July 2022. Businesses will need to complete a simple online application form (which will be available soon on the ACT Revenue Office website at: www.revenue.act.gov.au) to confirm their eligibility.
Eligible businesses will need to lodge their payroll tax returns as normal but will not be required to make the associated payment at the usual time. If the deferred amount is paid before 1 July 2022, no interest will be charged. Interest will be applied to any outstanding deferred amounts from 1 July 2022.
- For those who lodge their payroll tax assessment monthly, deferral can commence for their July 2020 payroll tax liability, which is usually payable by 7 August.
- For those who lodge their payroll tax assessment annually, they can defer payment of their full 2020-21 payroll tax liability, which is usually payable in July 2021.
Commercial general rates rebate
Commercial property owners with an Average Unimproved Value of $2 million or less on their property are eligible for a rebate on their commercial rates fixed charge.
Commercial rate payers will receive a credit of $2,622 (equivalent to the annual fixed charge) to their 2019-20 general rates, in quarter four. This will be applied automatically.
Where rate payers have paid in full or have a quarter bill less than the credit, they will be eligible for a refund. Businesses will need to complete a simple online application form (which will be available soon on the ACT Revenue Office website) to apply for a refund.
Commercial property owners will also not receive an increase on their 2020-21 Fire and Emergency Services Levy.
Food business registration, outdoor dining and liquor licensing fees
Licenced venues will receive a 12-month waiver of their food business registration and on-licence liquor licencing fees from 1 April 2020 and outdoor dining fees for 2020-2021 will be waived.
In cases where food business registration has been prepaid for more than one year in advance, an additional 12 months will be added to the license.
Businesses do not need to contact Access Canberra or the Health Protection Service for this waiver to occur. This support will be applied automatically as part of the normal annual fee licencing process.
This waiver does not apply to off-licence venues.
Vocational Education and Training - Skills
The ACT Government is providing support for the Vocational Education and Training Sector by increasing subsidies for apprenticeships and traineeships and other VET students to access nationally recognised training in areas linked to skills needs across a range of industries.
Subsidies are provided directly to Registered Training Organisation and skills Canberra will make these adjustments automatically. No application is required.
Small business owners with electricity usage below 100 megawatts per year will see rebates of $750 automatically applied to their next electricity bill in around June or July 2020.
The rebate will apply regardless of whether customers are on standing or market offers.
You do not need to contact your electricity supplier as this will be automatically applied.
$420 million Tasmania Support & Stimulus Package
Interest Free Business Loans for Small Business
$20 million in loans to small businesses in the hospitality, tourism, seafood production, and exports sectors. The loans will be available to businesses with a turnover of less than $5 million to purchase equipment or restructuring business operations and will be interest free, for three years. For more information on the $20 million Small Business Loans please contact Business Tasmania on 1800 440 026 or visit www.business.tas.gov.au/ coronavirus_information
Payroll Tax Waivers Reduction
Payroll tax liabilities will be waived for hospitality, tourism and seafood industry businesses for the last four months of 2019-20.
Other businesses with payrolls of up to $5 million will be able to apply, based on the impact of virus, to have their payroll tax waived for April to June 2020.
For more information on the youth employment scheme, payroll tax waiver please contact the State Revenue Office on (03) 6166 4400 or firstname.lastname@example.org or visit www.sro.tas.gov.au/payroll-taxcoronavirus_ information
Government Maintenance Program
$50 million allocated to fast track maintenance on public buildings over the next 12 months. This will provide an injection into local trades around the state and continue to support confidence in local communities.
Improving Small Business Cash Flows
To assist with small business cash flow, the Tasmanian Government will:
- Pay bills sooner: unless otherwise required by contractual arrangements, payment terms by Government agencies will be reduced from 30 days to 14 days; and
- Give small businesses more time to pay their bills: unless otherwise required by contractual arrangements, small businesses will be provided extended payment terms to Government from 30 days to 90 days.
Targeted Small Business Grants Program for Apprenticeships and Traineeships
The targeted Small Business Grants Program provides a $5,000 grant for businesses that hire an apprentice or trainee in the tourism, hospitality, building and construction, and manufacturing industries. Funding for this measure has been brought forward. For more information on the Targeted Small Business Grants Scheme please contact Skills Tasmania on 1800 655 846 or email@example.com or visit www.skills.tas.gov.au/
Youth Employment Scheme
The Scheme provides a payroll tax rebate for one year, to businesses that employ a young person aged 24 and under, between April and December 2020.
Human Resource and Industrial Relations Assistance
$80,000 will be provided to the Tasmanian Chamber of Commerce and Industry (TCCI) to provide Human Resources and Industrial Relations assistance associated with the coronavirus to businesses.
Liquor license fees reductions and waivers
A 50 per cent discount on liquor licencing fees and waive all application fees for the calendar year 2020, back dated to 1 January 2020.
The Tourism and Hospitality Training Fund
$100,000 will be provided to the Tourism Institute Council Tasmanian (TICT) and the Tasmanian Hospitality Association (THA) for training in the tourism and hospitality sectors over the winter months, to improve productivity and to be ready to bounce back when tourism returns to normal levels.
$65 million Jobs Rescue and Recovery
Business Improvement Grant - $20 million
All Territory businesses will be able to access a $10,000 grant, followed by an additional $10,000 grant if they contribute $10,000 of their own.
Each business is only eligible to receive one grant, and it can be used to complete one or two different jobs on their premises.
The grant can be used to purchase goods and services to make permanent physical improvements to a business (land and / or building) that help improve its efficiency and customer experience.
Registrations for businesses to provide services open 30 March 2020. Businesses can apply for a grant from 13 April 2020.
Read more on the Business Improvement Grant.
Immediate Work Grant - $5 million
Grants of up to $100,000 will be given to not-for-profit and community organisations to engage local businesses to do repairs, renovations and upgrades to their property and facilities.
The first $50,000 will be paid as a grant, and the NT Government will also match any renovation costs that exceed $50,000 on a dollar-for-dollar basis up to a maximum of $100,000 total.
Registrations for businesses to provide services open 30 March 2020. Grant applications open 20 April 2020.
Read more on the Immediate Work Grant.
Small Business Survival Fund - $50 million
Announced on 23 March 2020, the fund will deliver grants to help keep businesses alive, even when they have to shut.
An advisory board of business leaders will oversee the fund, chaired by Dick Guit.
We will release more detail on the fund in coming days.
Supporting our local tourism, hospitality and retail operators by encouraging Territorians to get out and explore their own backyard, with a dedicated intra-Territory campaign rolled out via local media channels.
Boosted investment into marketing to encourage drive tourism as an opportunity to help disperse visitors through the Territory over the coming months. Motivating Australian’s to take a self-drive trip is a great way to experience our destination.
Handbrake on government fees and charges
All regular increases to government fees and charges, including electricity costs, will be put on hold. This means that fees and charges which are normally increased annually or regularly will not be.
Payroll tax exemption
The payroll tax exemption for hiring Territory employees has been extended to 30 June 2021.
For more information on eligibility for employers, go to the Department of Treasury and Finance website.
A fast-tracked infrastructure program is being delivered and further opportunities to bring projects forward are also being explored.
Government procurement and grants
All agencies have been directed to be responsive and flexible to requests including the fast tracking of procurement decisions wherever possible.
Organisations that receive government grants will be offered flexibility in the delivery of agreed key performance indicators where the ability to meet these is impacted COVID-19.
Additionally, organisations that have received grants or sponsorships from the NT Government for events which have been cancelled or postponed will not be asked to repay the funding if it has already been committed.
Support for workers
The NT Government is supporting Territory workers impacted by coronavirus (COVID-19) to connect with local businesses and find new employment.
The Territory Jobs Hub is an online portal that will help Territory workers find a new job quickly.
The portal will also help businesses that need people to connect with those looking for work, this includes casual and contract work.
For more information on the Territory Jobs Hub, go to the Northern Territory Government website.
Direct support for business
Free and practical business advice for businesses available through the Business Enterprise Centre on 1800 229 500.
The NT Government has a range of programs that support local businesses. The Department of Trade, Business and Innovation’s Small Business Champions team are on the ground to meet with businesses and provide support as required.
If you would like a small business champion to get in touch, phone 1800 193 111.
Home Improvement Scheme - $30 million
The scheme will help fast track around 5,000 screwdriver-ready projects in Territory homes. This means that projects are physical improvements to land and / or buildings, and repairs and maintenance services.
The scheme operates on a voucher system, with homeowners receiving either:
- a voucher worth $4,000 if they contribute at least $1,000 of their own money, or
- a voucher worth $6,000 if they contribute at least $2,000 of their own money.
Registrations for businesses to provide services open 30 March 2020. Applications for homeowners open 6 April 2020.
Read more on the Home Improvement Scheme.
The SDA, the National Retail Association (NRA) and the Shopping Centre Council of Australia have come together to call on all Australians to treat retail workers with respect while they continue to serve and ensure the community can access essential goods and services such as food and groceries.
The outbreak of COVID-19 caused a rush of shoppers trying secure essential items like toilet paper, pasta, rice and non-perishables. This has led to product moving faster than it can be restocked, and empty shelves. Because of shortages, unit limits, and growing concern, some customers are reacting aggressively.
“Customers must treat retail workers with the respect they deserve, even if you are feeling a bit overwhelmed by things” - Dominique Lamb, CEO
A procedure should be in place for when and how to contact management or supervisors for assistance with an aggressive customer. If the matter escalates then the relevant security service used by the employer (if any) should be contacted. If a conflict occurs between customers that is escalating towards a physical confrontation then the police should be contacted. If an employer is selling a product that is in particularly high demand then it may be useful to develop a guidance script for employees to assist them with explaining to the customer the reasons behind the policy and why it is occurring.
Employers should consider supporting employees who have been subject to verbal or physical abuse through an employee assistance program that provides access to counselling services.
I NEED HELP WITH MY MENTAL HEALTH
Dealing with the emotional fallout of lock down scenarios, having to make staff redundant and struggling with concerns about the future of your business is not something you have to do alone.
The National Retail Association is a strong advocate for retailers looking after their, and their employees, mental health. Please find following a variety of resources for you to utilise if you need assistance. And, as per our CEO's statement below, feel free to contact us for more information.
We are acutely aware as to how tough it is out there and we remind you to make sure you are looking after each other and yourselves where possible. In times like these, maintaining your mental health is incredibly important. If there is anything we can do, if you need to speak to someone, please do not hesitate to contact us – we are always here for you and your business rain, hail or shine. We are in this together.
Dominique Lamb, CEO of the National Retail Association
Learn how to develop resilience to stressful situations, reduce your demands and increase your resources to help you manage the stressors in your life. ThisWayUp.org.au are offering free access to all their courses until 30 April, 2020.
Complete the Coping with Stress Course HERE.
Learn more about coping with anxiety during the COVID-19 outbreak HERE.
Stay safe and well, everyone.